At The Glam by Mansha, all our jewellery is carefully crafted and inspected before dispatch. As part of our luxury brand standards, we maintain a strict no return, no refund policy.
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Orders once placed are final and cannot be returned or refunded.
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Please ensure all details are correct before placing your order, as we do not offer replacements or refunds for incorrect selections, sizing errors, or change-of-mind requests.
We only make exceptions in case the product received is damaged or defective on arrival. In such rare cases, kindly contact us within 24 hours of delivery with unboxing video proof for resolution.
Cancellation Policy
Due to the handcrafted nature of our jewellery and made-to-order production process:
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Orders once placed cannot be cancelled under any circumstances.
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Production begins immediately to ensure timely delivery.
Shipping Policy
We proudly ship our luxury jewellery across India and selected international locations. Shipping is handled via trusted third-party logistics partners.
Shipping Timeline:
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Minimum: 1 week (if the product is readily available in stock)
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Maximum: 45 days (if the product is custom-made or made to order)
Delays may occur during festive seasons or due to unforeseen logistical constraints. We will inform you of any changes via email.
Shipping Costs:
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Domestic shipping charges will be calculated at checkout.
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For international orders, duties and taxes (if any) are to be borne by the customer.
Responsibility Disclaimer:
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The Glam by Mansha is not liable for delays caused by courier services, weather conditions, or incorrect shipping information provided by the customer.
Need Assistance?
If you have any questions or concerns regarding your order, please contact us:
📧 Email: ceo@regiuswindows.com
📍 Address:
The Glam by Mansha, 2B FE11, M3M Golfestate,
M3M Golf Estate Road, Sector 65, 122101 Gurugram, Haryana, India